Improve License Management
Alex Stundzia
I’m trying your product for a month, but I have concerns about license management. Tying the license permanently to one device, as stated (“cannot be transferred to another device” sent via signup email), discourages me from purchasing lifetime support since my work laptop gets replaced every few years. Please consider adding a way to manage and transfer licenses between devices.
Nutshell
Alex Stundzia
Thank you for bringing this to our attention! You’re absolutely right, and I believe the message you received was a typo on our part. To clarify, our licensing system is designed so that a license key can only be attached to a single device at a time, but it can be transferred to another device if needed.
If you ever need to move your license key to a new device, just reach out to us at
support@withnutshell.com
, and we’ll assist you with the transfer right away. While this process is currently manual, I’m happy to share that we’re working on implementing a system that will allow you to manage and transfer your licenses yourself, without needing to email us.